The Tech that was sent was great in not only setting up our system, but he answered every question that we had for him. Not too many companies left out there that really know all about their product, but Globelink Security certainly does. He made us feel not as though we were just a sale, but rather a member of the Family. We are a family of four, Mom, Dad and two children. Both children are special needs as they both have Autism. Not only do we feel safer with the Alarm running at night or when we are away, but with the chime on the door alerts us when anyone goes out, and this is a VERY GOOD thing because we can now keep track of both of our children, and they cannot run off. Thank you again. We love the service that you provide, and the price is the best in the business.